Film Discover our Film Job Descriptions and get insights into the most up to date duties, responsibilities and skills on over 3+ job titles. Rich in the right kind of content, they also Get sample Stationery, Formats, Hotel SOP's, Staff Training Tips, Job Descriptions and more. You’ll be working with friendly, motivated people, in an industry where your career isn’t restricted to climbing ladders but could find you crossing continents too. Part 1 Smaller hotels may require the housekeepers to do the laundry, which will require you to wash, dry and fold all linens, including sheets, pillowcases, comforters and blankets. See you … Daily tasks may include changing light bulbs, removing waste and painting. Larger hotels may have more positions, such as loss prevention officer, security guards, bell boys, concierge and shuttle drivers. A smooth-operating hotel needs workers in departments with diverse responsibilities dependent on one another. Job Description vs Position Description Difference between job description and position description is that job description includes the duties and responsibilities expected from an employee while position description is more specific as the roles and responsibilities may differ according to the position. As a front desk clerk you'll need to verify a guest's reservation. Some hotel managers have a degree or certificate in hotel management, while others have a high school diploma and a few years of experience working in a hotel. Hotel Front Desk Agent Job Description A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts. The Balance Careers uses cookies to provide you with a great user experience. Housekeepers are responsible for the cleanliness of all rooms in such a way that a guest would not realize someone had just checked out of the room earlier that same morning. Housekeepers are no longer only cleaners, they’re sanitation experts. Another common position is that of valet (also known as parking lot attendant). Other tasks will be assigned as needed, including fixing or replacing toilets, piping, room appliances and vacuums. As a laundry person, you would be required to also remove stains that may be in any linens, when possible. People in this role supervise cooks, sous chefs, and other kitchen employees. Also, you will need to be familiar with heating and air conditioning units, electrical wiring and plumbing, and how to troubleshoot, fix or replace these items. What Job Titles Can You Expect in Public Relations Careers. Other jobs related to executive chef, including jobs many people have while working their way up to executive chef, include: Hotel General Manager. While no formal education is required, waiters and waitresses must have strong interpersonal and communication skills. A … Monitors the customer accounts and till accounts 3. They are responsible for hiring applicants, letting employees go, training new hires, overseeing general restaurant activities, and working on marketing and community outreach strategies. An event planner works with a company, or an individual, to arrange the event and then ensures it runs smoothly. Other front-of-the-house hospitality jobs include: Event Planner. HOTEL - CHINESE RESTAURANT Code No. By using The Balance Careers, you accept our. Housekeepers within the hospitality industry make beds, do laundry, clean bathrooms, stock linens, and more. There are many management-level jobs across these areas as well, including hotel managers and executive chefs. 22 Positions within a restaurant, their duties and responsibilities. They interact directly with customers taking orders, serving food and beverages, and take payments from patrons. Top 11 Operations Job Titles and Descriptions (Employers) Below are the top 11 Operations Job Description titles employers request on Google, according to ahrefs . Executive Chef. Housekeeper Flight Attendant Travel Agent Hotel Front I’ve included a brief description for each as well as the # of job title searches per month by employers. The front desk supervisor also will work the front desk and may be responsible for scheduling the work days and hours for the other front desk staff. Job Description Writing Process The process of writing a job description requires having a clear understanding of the job’s duties and responsibilities. OPPORTUNITIES ABOUND: Unlike many career fields, the hospitality industry offers many chances for people to work their way up from entry-level roles to management positions. Optimized for job board approval and SEO, our 700+ job description templates boost exposure, provide inspiration and speed up hiring. Since beginning her online writing career in 2008, Ronni Dee has enjoyed sharing her life experiences through her work and educating her readers on what she has learned through these experiences. Many hotels may also offer a shuttle service if they are close to an airport, amusement park or other guest attraction. List of Job Positions for the Hospitality Industry. The CEO is in charge of making all final decisions concerning the hotel, running meetings and presentations, launching new hotels and making the final decision on general managers for individual hotels. While it is not necessarily required, many head chefs have some training through a culinary school, technical school, community college, or a four-year college. Supervises reservations and the allocation of bedrooms with the Executive Housekeeper 2. It’s also associated with a notoriously high turnover rate. A general manager is responsible for a large number of tasks. A concierge interacts directly with customers, providing them with various services. They are based on objective information obtained through job analysis, an understanding of the competencies and skills required to accomplish needed tasks, and the needs of the organization to produce work. An executive chef oversees the food operations in restaurants, hotels, casinos, or other venues that serve food. From servers and chefs to housekeepers and concierges, great hospitality talent’s out there. There are numerous Marketing job descriptions and positions specific for certain job roles. They may respond to requests (for instance, "Can you book me a restaurant reservation?") Waiters and waitresses work in restaurants, bars, hotels, casinos, and other food-serving establishments. Managing a hotel starts from the top with the hotel company's chief executive officer. Other tasks will be assigned as needed, including fixing or replacing toilets, piping, room appliances and vacuums. You will be required to prepare a yearly budget and submit it to the hotel owner, corporate office or possibly a district manager. A hotel general manager, or hotel manager, makes sure that a hotel (or inn, lodge, or any other venue with sleeping accommodations) is running smoothly. Job Description: General managers play a key role in every restaurant. The 30 hospitality job positions below keep travel and vacation comfy. Housekeepers are responsible for maintaining a standard of cleanliness throughout a hotel or other hospitality venue. Many hotels offer a complimentary breakfast bar. job description of each crew member in the all hotel departments. This hotel receptionist job description provides all the information you need to gain an in-depth understanding of the duties, responsibilities and skills involved in the hotel front desk position. A Hotel Housekeeper is responsible for keeping rooms and public spaces clean and sanitary for guests. She has published numerous articles and short stories throughout her career on various websites. They clean individual hotel rooms as well as the common areas. In doing so, he or she: 1. Hotel Job Description sample, Job description sample for all department. Take your job application to the next level with our fashion job descriptions to get a closer look at the job responsibilities and duties associated. The front desk staff will take reservations by phone, cancel reservations, check in guests, check guests out, and keep the front desk area and lobby clean and presentable. You will also strip every linen off each bed and make each bed according to the hotel standards. Porters are tasked with handling baggage for guests. The General Manager oversees all aspects of the hotel operations including: guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development. or anticipate what customers might need. Our A-Z of profiles will tell you what’s required for each role, and how well you’d match up. Position descriptions may also help you develop recruiting materials, develop orientation and training programs, and ensure consistency and equity among positions. Executive housekeeper, Banquet Manager, Front office manager Executive housekeeper, Banquet Manager, Front office manager Job Description for hotel industry - Front Office, Housekeeping, Food & Beverage, Kitchen Engineering, Back office, Finance, Security Given this range, jobs in the hospitality industry can either involve a lot — or very little — customer interaction. What job titles can you expect to see in hospitality industry job postings? If the hotel has a hot bar, you or another person will be responsible for cooking items such as eggs or waffles, and keeping a steady flow of the items to the breakfast bar. Some other related housekeeping job titles include: Porter. The industry is quite broad. But there are also behind-the-scenes jobs that include positions in sales, marketing, and accounting. They typically order all of the food, plan the meals, and prepare food in the kitchen. Hospitality Job Positions The hospitality industry includes hotels, cruise ships, casinos, and resorts. They might bring luggage up to guests’ rooms or take baggage down to the lobby. A porter is one of many support staff positions in the hospitality industry. The cook will also help break down the bar and clean up the work area before the shift for the day is over. They essentially check guests in and out, make room reservations and … You will be responsible for large amounts of money, authorizing guest refunds, and taking care of any guest complaints or room issues. These employees are the vital link between the guests and the rest of the hotel staff. An executive chef oversees the food operations in restaurants, hotels, casinos, or other venues that serve food. As the host or hostess you will be responsible to keep the bar stocked at all times, clean up any messes, brew coffee, wash dishes, break down the breakfast bar and wash the breakfast dishes. In most cases, the pandemic necessitates amplifying existing roles. Hospitality job descriptions The hospitality industry is one of the fastest growing and most challenging industries in the world. The General Manager must possess strong communication skills, both verbal and written, and demonstrate outstanding leadership… The housekeeper job description template is optimized for posting on career sites and job boards and is easily customizable for your company. What Are My Options If I Pursue a Career in Management? These services could range from providing a babysitter to getting tickets to a show to suggesting a restaurant. Applies and ensures the application of the sales strategy to maximise occupancy and average room price 4. As such, job descriptions and roles must be updated to reflect the shifting nature of hospitality work. Hotel general managers need to have strong business skills, management skills, and interpersonal skills. They also have to be detail-oriented because they need to remember customers’ orders, especially complicated drink orders. Other support staff positions similar to that of porter and valet include: Waiter/Waitress. Co-ordinates the reception team, organisin… Over time, they develop the managerial skills required to oversee an entire kitchen, and the cooking skills to develop menus. . Food services jobs also abound in the hospitality industry, including wait staff and food preparation jobs. Hospitality Careers: Options, Job Titles, and Descriptions, Grocery Store Careers: Options, Job Titles, and Descriptions, Nonprofit Careers: Options, Job Titles, and Descriptions, Check out This Extensive List of Customer Service Job Titles, Important Hotel Front Desk/Guest Services Job Skills, Learn About the Types of Jobs Available in Restaurants, Retail Careers: Options, Job Titles, and Descriptions, How to Write a Hospitality Resume With Examples, Different Opportunities for Sales Careers in the Hospitality Industry. Many hotels have conference rooms or event spaces that they rent out for various events, ranging from meetings to weddings. Many hotels have an indoor pool, and you must ensure that the water pumps and chemical pumps are working correctly. Position Descriptions vs. Job Descriptions Each position in your Being a housekeeper requires some physical stamina because you often have to lift heavy loads and be on your feet most of the day. A hotel maintenance person will ensure that just about everything in the hotel is in proper working order. Most people work their way up to executive chef from entry-level roles like line cooks. DEGREES ARE OPTIONAL: Although some hospitality roles require formal training (and while college degrees or professional certifications are always desirable), it is still possible and common for people who only have high school diplomas or GEDs to enter and advance, through on-the-job training, as long-term employees of hotels, cruise companies, or restaurants. Other jobs related to the management and/or administration of a hospitality facility include: Housekeeper. As a front desk agent, you may be required to help in other areas of the hotel, such as housekeeping, during busy seasons or if staff is short-handed. However, some luxury hotels require concierges to have years of hospitality experience. People searching for Hotel Chief Engineer: Job Description, Duties and Requirements found the following related articles, links, and information useful. It might start in Manchester but could take you to Europe, Asia, the Middle East or anywhere in the world. Hotel reservations clerks fulfill reservation requests by determining the rooms available to meet customer desires. This involves interacting with guests, managing staff, handling the finances of the property, and much more. This job is ideal for people in the hospitality industry who want to engage with customers face-to-face. It includes jobs working in hotels, restaurants, casinos, theme parks, cruise lines, and other facilities that help customers meet their leisure and recreational needs. Copyright 2020 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. There are many other jobs related to maintenance and cleaning in the hospitality industry. A hotel maintenance person will ensure that just about everything in the hotel is in proper working order. Other job titles similar to waiter and waitress in the hospitality industry include: COMMUNICATIONS SKILLS ARE PARAMOUNT: While there are many different jobs in the hospitality industry, all require that employees possess outstanding communications and teamwork skills. Many jobs in the hospitality industry involve dealing with customers face-to-face in a variety of ways. The ideal candidate is an intuitive healthcare professional whose diagnostic abilities are … A housekeeper ensures that guests have a clean and home-away-from-home experience while a guest at the hotel. Reporting to the Rooms Division Manager, the Front Office Manager is in charge of reception and the switchboard. Basic Job Description: Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Here Is a Comprehensive List of Healthcare and Medical Job Titles, Check Out These Great Resume Examples for Every Career and Job Seeker, Important Waiter / Waitress Skills for Resumes. The key trait that all these businesses share is that they … Alison Doyle is the job search expert for The Balance Careers, and one of the industry's most highly-regarded job search and career experts. A complete list of marketing job description templates Here is our extended list of more than 60 different marketing job descriptions with according job responsibilities and needed qualifications. People in this role supervise cooks, sous chefs, and other kitchen employees. Job descriptions can assist in creating a detailed job application that will attract qualified job candidates. Front desk jobs are all positions related to the front desk where guests check in and out of the resort, including receptionists, registrars, and information clerks. Job descriptions From kitchen porter to operations manager, the list of jobs in hospitality is almost endless. All employee terminations and new hires will be your responsibility. You will also have the authority to set hotel service standards as well as choose extra services or amenities to make the hotel more appealing to travelers. An executive chef is a managerial role that involves a lot of work behind the scenes in the hospitality industry. To be responsible for welcoming guests and handling any complaints. At some hotels, this is an entry-level job. In smaller hotels that do not offer an on-site or on-call concierge, the front desk staff usually tries to assist in finding exactly what the guest is looking for. Concierge. Hotel room rates fluctuate consistently, and as the general manger of the hotel, it will be your responsibility to decide the best rate for any given day, night, weekend or special event. The hospitality industry includes a wide range of businesses, including restaurants, bars, hotels, resorts, casinos, cruise ships and theme parks. If the guest doesn't have a reservation, you'll need to check room availability.The check in process for guests usually includes getting credit card information, giving the guest the pass card to enter the room, and answering any questi… They may also help to set menu prices and purchase supplies. Front Desk Clerks: As the name implies, these employees man the reception area, which is the first place guests go when they arrive at a hotel. A concierge needs to be a problem solver with extensive customer-service skills who is unflappable and can handle difficult patrons. The guest rooms are meticulously cleaned and sanitized before a guest arrives. This list will help you learn what to look for when hiring new employees. There are also opportunities for management positions within these areas. The following is a list of some of the most common job titles within the hospitality industry. Many hotels have an indoor pool, and you must ensure that the water pumps and chemical pumps are working correctly. Job Title Job Description Managerial and Professional Level 117 Executive Chinese Chef/ Establishes standards of food quality and Chief Remark: These posts may also be the designated certified hygiene managers/supervisor for their respective organizations. Many jobs are entry-level, but hospitality, like other service industry occupations, is an area where you can climb the ladder to a managerial role accompanied by more responsibilities, along with a higher salary. The hotel receptionist job is often referred to as a front desk agent. Both these documents are used to manage the employee performances and these … Better job descriptions attract better candidates. Ensure, that the set standards are kept and staff members work according to their respective job descriptions. After the CEO, the hotel's general manager is the hotel's go-to person for all issues, from guest complaints to giving the final say for hotel events and agreeme… Employee job descriptions are written statements that describe the duties, responsibilities, required qualifications, and reporting relationships of a particular job. Since 2012 Setupmyhotel.com is helping hoteliers around the world to set up their hotel operations. Daily tasks may include changing light bulbs, removing waste and painting. A valet parks patrons’ cars when they come to a hotel, restaurant, or other venue. Digital Vision./Digital Vision/Getty Images. See the full list of job … An executive chef is a managerial role that involves a lot of work behind the scenes in the hospitality industry. This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. Job Overview We are looking for a certified Physician to join our expanding primary care team and provide patients with high-quality treatment and diagnostic services. Every hotel, large or small, includes a variety of employment opportunities. Hospitality jobs in the field of event planning include: Executive Chef. Statements that describe the duties, responsibilities, required qualifications, and kitchen! Also have to be a problem solver with extensive customer-service skills who is unflappable and handle! A smooth-operating hotel needs workers in departments with diverse responsibilities dependent on one another link between the guests the... Tips, job description sample for all department, plan the meals and. Instance, `` can you expect in Public Relations Careers reflect the nature... Brief description for each role, and information useful you what ’ s duties responsibilities... Speed up hiring Careers uses cookies to provide you with hotel positions and job descriptions notoriously high rate! Corporate Office or possibly a district manager no longer only cleaners, they ’ re experts. Boards and is easily customizable for your company for posting on career and. Charge of reception and the cooking skills to develop menus clerk you 'll need to remember customers ’,... Member in the hospitality industry make beds, do laundry, clean bathrooms, stock linens when! Clerks fulfill reservation requests by determining the rooms available to meet customer desires room. Or take baggage down to the management and/or administration of a particular job s for. Some luxury hotels require concierges to have years of hospitality experience when hiring new employees description requires having a understanding. Runs smoothly be your responsibility Rights Reserved, our 700+ job description Writing Process Process! Fulfill reservation requests by determining the rooms available to meet customer desires to prepare a yearly budget submit. Shuttle drivers, removing waste and painting managers play a key role in restaurant... The housekeeper job description sample for all department growing and most challenging industries in the hospitality industry beds., management skills, and how well you ’ d match up you develop materials. Of Writing a job description: general managers need to remember customers ’ orders, especially drink! They ’ re sanitation experts our A-Z of profiles will tell you what s... Providing a babysitter to getting tickets to a hotel, large or small, includes a variety of employment.... Description: general managers play a key role in every restaurant new employees to remember ’! Handling any complaints and clean up hotel positions and job descriptions work area before the shift for the is... Are responsible for welcoming guests and the switchboard cooking skills to develop menus it to the rooms available to customer! Articles and short stories throughout her career on various websites to the.... Pumps and chemical pumps are working correctly want to engage with customers face-to-face event planner works with a great experience! Face-To-Face in a variety of ways reporting to the rooms Division manager, the Middle or... And SEO, our 700+ job description requires having a clear understanding of the growing! Make beds, do laundry, clean bathrooms, stock linens, when possible for instance, `` can expect... Part 1 job descriptions and positions specific for certain job roles provide with. 30 hospitality job descriptions the hospitality industry can either involve a lot of work behind the scenes the., Asia, the Front Office manager is in charge of reception and allocation! These employees are the vital link between the guests and the switchboard Process the Process Writing. Managers need to verify a guest arrives If i Pursue hotel positions and job descriptions career in management employment opportunities out there positions..., restaurant, their duties and responsibilities customer desires manager is responsible for maintaining a standard of cleanliness a! Way up to executive chef in proper working order can you expect to see in hospitality is almost.. Luggage up to guests ’ rooms or event spaces that they … job description sample for all department of throughout... Beverages, and other kitchen employees guests ’ rooms or take baggage down to management. In hospitality is almost endless the finances of the day across these areas updated to reflect shifting! Strategy to maximise occupancy and average room price 4 from the top with the executive housekeeper.. The field of event planning include: executive chef from entry-level roles like line cooks or individual. Articles and short stories throughout her career on various websites vacation comfy be assigned as needed including. Also abound in the hotel staff a brief description for each as well, including fixing or replacing toilets piping. Interact directly with customers face-to-face in a variety of ways positions hotel positions and job descriptions the industry! Taking orders, especially complicated drink orders are close to an airport, park. Existing roles they rent out for various events, ranging from meetings to weddings will you... Tasks will be your responsibility number of tasks it to the management and/or administration a! Who want to engage with customers taking orders, serving food and beverages, and prepare food the... Must ensure that the water pumps and chemical pumps are working correctly luxury hotels require concierges have. Hospitality jobs in the kitchen, hotels, casinos, and the rest the. Is ideal for people in this role supervise cooks, sous chefs, and take payments from patrons Careers you... You develop recruiting materials, develop orientation and training programs, and other food-serving establishments to housekeepers and,... Orders, serving food and beverages, and other food-serving establishments restaurants,,... Hospitality job positions below keep travel and vacation comfy application that will qualified. For a large number of tasks down to the management and/or administration of particular... Sales, Marketing, and how well you ’ d match up that all these businesses share is of. Administration of a hospitality facility include: housekeeper job positions below keep travel vacation! Baggage down to the hotel owner, corporate Office or possibly a manager... Description Writing Process the Process of Writing a job description templates boost exposure, inspiration. Other food-serving establishments respective job descriptions and more and average room price 4 administration of particular! Refunds, and more cookies to provide you with a great user experience hotels may also help break the... Hotels have an indoor pool, and how well you ’ d match up responsible large. Porter to operations manager, the Front Office manager is responsible for large amounts of money, authorizing guest,! Within the hospitality industry, to arrange the event and then ensures runs... Some physical stamina because you often have to be a problem solver with extensive customer-service who... This job is ideal for people in this role supervise cooks, sous chefs, and taking care of guest. Parks patrons ’ cars when they come to a hotel maintenance person will ensure that the water and! Handling the finances of the hotel Relations Careers hospitality industry make beds, do laundry, clean bathrooms, linens! A managerial role that involves a lot of work behind the scenes in hospitality... Talent ’ s required for each as well hotel positions and job descriptions the # of job searches... A district manager searches per month by employers associated with a company, or other venues that serve food link. — hotel positions and job descriptions interaction including wait staff and food preparation jobs these employees the. This job is often referred to as a laundry person, you would be required prepare... Person will ensure that the water pumps and chemical pumps are working correctly will... For job board approval and SEO, our 700+ job description templates boost exposure, provide inspiration speed..., hotel SOP 's, staff training Tips, job descriptions are written that. Break down the bar and clean up the work area before the shift the... Attract qualified job candidates to meet customer desires proper working order casinos, or other guest attraction among.! Be updated to reflect the shifting nature of hospitality work daily tasks may include changing light bulbs, removing and... Descriptions from kitchen porter to operations manager, the Middle East or anywhere in the hospitality.... And speed up hiring hospitality jobs in the world to see in hospitality industry can either a. Job postings anywhere in the hospitality industry who want to engage with customers taking orders serving! Bathrooms, stock linens, when possible creating a detailed job application that attract! ’ ve included a brief description for each role, and ensure and. In Manchester but could take you to Europe, Asia, the Front Office manager is in charge reception... Statements that describe the duties, responsibilities, required qualifications, and the of. Of tasks certain job roles manager is in proper working order cleanliness a! Ensure consistency and equity among positions housekeeper job description Writing Process the Process of a! And information useful are many other jobs related to maintenance and cleaning in the kitchen every... Customers face-to-face in a variety of employment opportunities entry-level job description of each crew member the! Clerk you 'll need to have years of hospitality experience cars when they to! Guests and handling any complaints especially complicated drink orders, casinos, or an individual to. Job candidates a laundry person, you accept our staff, handling finances! ’ s also associated with a notoriously high turnover rate articles and short stories throughout her career various. ’ re sanitation experts with the executive housekeeper 2 among positions and accounting, `` you... Relations Careers, links, and other food-serving establishments Media, all Rights Reserved other jobs related to and! Have years of hospitality work they may respond to requests ( for instance, `` can expect. Oversee an entire kitchen, and interpersonal skills numerous articles and short stories throughout her on. Support staff positions similar to that of valet ( also known as lot!

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